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How can I open attachments directly in Symphony?

To open an attachment shared within Symphony, click on the file attachment in a Symphony conversation. The browser or OS you use determines the behavior of the attachment.

Please view examples below: 

Internet Explorer

IE will always ask whether you would like to Open or Save the attachment. 

 

Chrome

Google Chrome will automatically download the attachment.

 

 

Desktop

If using Symphony for Desktop, you will be prompted to save the file.

 

 

Note: Image files like jpg/jpeg and png will open as a preview within Symphony. Click Download if desired.

 

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