Currently, Android, iOS, iPadOS, Amazon Fire and other mobile software are not devices that are compatible with the Amenity Analytics Insights Platform. For best practice, we suggest using Google Chrome on either a Windows or Mac based machine.
If you are attempting to use the Insights Platform on a device from the list above that is not supported, the platform may not load correctly, or display the correct information.
Note: Refer to the Knowledge Article found here for further information on browser compatibility.
If you require further assistance with this issue, please contact the Amenity Support team at amenitysupport@symphony.com