Adding a new LINE contact

Add a new LINE contact by following these steps:

1. Select LINE Connect from Apps in Symphony.

2. Select New Contact and fill in the following fields with your contact’s details (Figure 1):


Figure 1 New contact

  • Requestor: Add a contact on behalf of a colleague, if enabled.
  • First Name.
  • Last Name.
  • Company.
  • Email.
  • Phone Number.
  • Create room with this contact (optional): Check this box to create a room with the contact, or leave it unchecked to add the contact without creating a room.

3. Review and confirm your contact’s information to proceed.

4. Select Create (Figure 2):


Figure 2 Create

5. The client contact card will be created.

Full details on LINE can be found below:

LINE Deployment Guide

If you require further assistance on LINE, please contact the Symphony Support team at