What is Instant Voice?

Instant Voice offers the quickest, most efficient means of communication between two users within an organization. Designed for hands-free operation, an Instant Voice is automatically answered by the called party, allowing for immediate communication between users.

Users can start an Instant Voice call in any internal chat room on Symphony by selecting the Instant Voice icon in a chat (Figure 1):



Figure 1 Instant Voice


You and your contact will both receive the message in your chat that an Instant Voice convsersation has started and that you are connected.

Note: Your contact must be logged in to Symphony to access Instant Voice. If you try to contact somebody that is not logged in, the Instant Voice button appears as disabled.