A Shout Down is the connection type in which you open the line and you are directly shouting down to your counterparty’s speakers. If they want to shout back, they will have to open the line back to you.
You can create Shout Down connections by selecting the Community menu, Create Invitation, C9 Community and then Financial Community (Figure 1):
Figure 1 Financial Community
Select the Firm Name with which you are looking to connect, followed by the trading Group you wish to speak to and then select Invite (Figure 2):
Figure 2 Invite
From the Create an Invitation window (Figure 3), enter the following details then select Done:
- Connection Type: Shout Down.
- Button Label for your Firm: This is what you will see on the connection.
- Button Label for your Counterparty Firm: This is what your counterparty will see on the connection.
- Page: Select the page you would like the connection to appear on.
Figure 3 Create an Invitation
The connection will now be present on your home layout.
Note: Your counterparty needs to accept the invite for it to be live.
Keep in mind that your entire group will also have the ability to accept that invitation. This is designed so that you can have multiple people in your group covering that connection. If you do not want anyone else on that line, ask your team members to decline the connection. You can see who is on the connection on the button (Figure 4):
Figure 4 Connection
Note: New invitations will show a red notification for 24 hours. After 24 hours, that connection can be found in the Connections tab instead.